Privacy Policy
Last Updated: 29 September 2026Welcome to From Kashi (“From Kashi”, “we”, “us”, or “our”).
This Privacy Policy explains how we collect, use, store, protect and otherwise process information when you visit or use www.fromkashi.com, our online Kundali tools, baby-name tools, astrology services, Handwritten Kundali services and related features.
By using our website or submitting information through our services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect Depending on the services you use, we may collect the following information. A. Account Information If you create an account, we may collect: Name Email address Mobile number Password or authentication information Account-related information B. Birth and Kundali Information When you use our Kundali or astrology services, you may provide: Name Date of birth Exact or approximate time of birth Place of birth Gender, where requested by a particular service Other information voluntarily provided for generating or interpreting a Kundali This information may be used to calculate and display astrological information such as: Lagna Rashi Nakshatra Planetary positions Houses/Bhav Dasha Other Kundali-related calculations and interpretations C. Baby Naming Information When using our Vedic Naam Suggester for Newborn Baby, you may provide the baby's: Date of birth Time of birth Place of birth Other information necessary to generate or suggest names D. Payment Information When you purchase a paid service, payment may be processed through a third-party payment gateway. We may receive information such as: Transaction ID Payment status Order/service details Payment date Amount paid We generally do not store your complete debit card, credit card, UPI PIN or banking credentials on our servers when payment is processed by a third-party payment provider. E. Communication Information If you contact us through WhatsApp, email, contact forms or other communication channels, we may receive: Your name Mobile number Email address Your message Information you voluntarily provide during the conversation F. Technical Information When you visit our website, certain technical information may be automatically collected, such as: IP address Browser type Device type Operating system Pages visited Approximate usage information Date and time of access Referring pages Technical logs This information may be used for security, website operation, analytics and troubleshooting. 2. How We Use Your Information We may process your information for the following purposes: To provide our services We use information you provide to: Generate Online Kundali Calculate Rashi, Nakshatra, Lagna and other chart information Generate astrology reports Provide Kundali-related services Suggest baby names through our Vedic Naam Suggester Process Handwritten Kundali requests Deliver purchased services and reports To manage your account We may use account information to: Create and maintain your account Authenticate you Provide access to your saved Kundalis and reports Maintain your service history To process payments We use transaction information to: Confirm payments Provide purchased services Maintain transaction records Handle refunds or payment-related enquiries To communicate with you We may use your contact information to: Respond to enquiries Provide customer support Send service-related communications Communicate regarding an order or request To improve our website We may use technical and usage information to: Improve website performance Fix technical problems Understand how users interact with our website Improve our tools and services Protect our website against misuse and security threats 3. Legal Basis and Consent Where consent is required, we will seek your consent before processing your personal data for the relevant purpose. You may withdraw consent where applicable. Withdrawal of consent does not affect processing that was already carried out lawfully before the withdrawal. The Digital Personal Data Protection Act, 2023 provides for processing personal data based on consent or certain specified legitimate uses, and requires notice regarding the personal data and purpose of processing. 4. Astrology and Birth Information Birth date, birth time and birth place are necessary for certain From Kashi services. For example, these details may be used to generate a Kundali or determine traditional astrological information such as Rashi, Nakshatra and Lagna. You should only submit information that you are authorized to provide. If you are submitting birth information belonging to another person, including a child or family member, you should have the appropriate authority or permission to provide that information. 5. How We Share Information We do not sell your personal information as a product. We may share or provide access to information where reasonably necessary to operate our services, including with: Service Providers We may use third-party providers for: Payment processing Website hosting Cloud/server infrastructure Analytics Email or communication services Security and technical services Such providers may process information on our behalf as necessary to provide their services. Legal and Regulatory Requirements We may disclose information where required to: Comply with applicable law Respond to a lawful government request Protect our legal rights Prevent fraud or abuse Investigate security incidents Protect users or the public where legally permitted or required Business Transfers If From Kashi or its relevant business assets are involved in a merger, acquisition, restructuring or sale, information may be transferred as part of that transaction, subject to applicable law. 6. Payment Services Payments made through From Kashi may be handled by third-party payment providers. When you make a payment, you may be redirected to or interact with the payment provider's systems. The payment provider may independently process information according to its own privacy policy and terms. From Kashi does not ask you to provide your UPI PIN, banking password, ATM PIN or other confidential payment credentials through WhatsApp, email or ordinary website messages. 7. WhatsApp Communication From Kashi may provide WhatsApp as a customer-support and enquiry channel. If you contact us through WhatsApp, information shared during the conversation may include your name, phone number, messages and any other information you voluntarily provide. WhatsApp processes information according to its own terms and privacy policies. Please avoid sending passwords, UPI PINs, banking passwords or other highly confidential credentials through WhatsApp. 8. Cookies and Similar Technologies From Kashi may use cookies and similar technologies to: Keep the website functioning Maintain login sessions Remember certain preferences Improve website performance Understand website usage Maintain security You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality. 9. Data Security We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. However, no website, server, database or transmission over the internet can be guaranteed to be completely secure. You should therefore use appropriate caution when submitting information online. 10. Data Retention We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including: Providing the requested service Maintaining your account Maintaining transaction and business records Resolving disputes Preventing fraud and abuse Meeting applicable legal or regulatory requirements When personal information is no longer required for a legitimate purpose, we may delete, anonymize or otherwise dispose of it, subject to applicable legal requirements. 11. Your Rights Subject to applicable law, you may have rights relating to your personal data, including the ability to: Request information about the personal data we process Request correction of inaccurate or incomplete information Request deletion of personal data where applicable Withdraw consent where processing is based on consent Raise a grievance regarding processing of your personal data Exercise other rights available under applicable data protection law Requests may be submitted using the contact details provided below. The DPDP framework provides data principals with rights including access to information about personal data, correction/erasure in applicable circumstances, grievance redressal and nomination. 12. Children's Information From Kashi may provide services relating to newborns and children, including Baby Kundali and baby-name tools. Such information should be submitted by a parent, guardian or another person who is legally authorized to provide it. We do not knowingly require children to independently create accounts or submit personal information without the appropriate authorization where applicable. If you believe that information relating to a child has been submitted to us improperly, please contact us so that we can review the request. 13. Third-Party Websites and Services Our website may contain links to third-party websites, services or platforms. These third parties operate independently and may have their own privacy policies. From Kashi is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party service before providing personal information to it. 14. Accuracy of Information You are responsible for providing accurate information when using our services. In particular, incorrect: Date of birth Birth time Place of birth may result in different Kundali calculations or other service results. From Kashi is not responsible for errors resulting from incorrect information supplied by the user. 15. Astrology Disclaimer The information and interpretations provided through From Kashi are based on traditional Vedic astrology practices and are provided for informational, cultural and spiritual purposes. Astrological interpretations should not be treated as a substitute for professional medical, legal, financial or other professional advice. Users should make important personal, medical, financial or legal decisions based on appropriate professional advice and their own judgment. 16. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect: Changes to our services Changes in technology Changes in applicable law Changes in data-processing practices Changes in regulatory requirements When we make changes, we may update the “Last Updated” date at the beginning of this Privacy Policy. You should periodically review this page for the latest version. 17. Contact Us If you have questions, concerns or requests regarding this Privacy Policy or the processing of your personal information, please contact us. From Kashi Website: www.fromkashi.com WhatsApp: +91 97952 68402 WhatsApp Enquiry: Contact From Kashi on WhatsApp For privacy-related requests, please clearly mention “Privacy Request” in your message and describe your request. 18. Grievance / Data Protection Requests For a privacy complaint, correction request, deletion request, consent withdrawal or other data-protection enquiry, contact us using the details above. We will review and respond to requests in accordance with applicable law. Last Updated: 29 September 2026